In case of a problem while logged in via off-campus, clear your "cookies", "browsing history" and retry accessing the database!
What is "Off-Campus Access"?
Off-campus access is a service for Sabancı University Members (SU students, full time faculty and staff) to connect to Information Center electronic resources from off campus site. (databases, periodicals, e-books, slides, etc.)
Who has "Off-Campus Access"?
Restricted by license agreement, only the following groups have defined as authorize off-campus sites users and have the right access to databases, periodicals, e-books and slides subscribed by Information Center.
Sabancı University students,
Faculty,
Staff.
The following groups are not authorized users and do not have the right access to online databases, periodicals and e-books subscribed by Information Center.
External users (Walk-in users) of the Information Center,
Project specialists (who work on SU projects temporarily).
What Information Center resources can I access via "Off-Campus"?
Sabanci University Members have right access to databases, periodicals, e-books and slides subscribed by Information Center.
How do I get "Off-Campus access"?
Connect to the Sabancı University "Information Center Web Site"
Click on the "Off-Campus Access" button.
Enter your Sabanci University email account's "User Name" and "Password" to the login box and click on"Submit".
You are on the Information Center's main page. You may access to any electronic collections you selected such as databases, periodicals, e-books, etc.
You only have to do this once per session. When you log off your current online session, the system forgets your "Username" and "Password", so the "Login" box will appear again when you reconnect and try to connect to an Information Center resource.
My name and password don't work when I log in.
You may not be allowed to access the Information Center online resources one of the following reasons:
Your account is being used on the campus network or your computer is running at this time. Please turn off your campus computer to access Information Center resources remotely.
Your username or password was incorrect. Please try again.
If you believe you typed your username and password correctly and still can't log in, please contact reference@sabanciuniv.edu.
Things don't function right when I connect from work. What should I do?
Many corporations use firewalls and/or proxy servers for network security reasons. These special implementations could interfere with the use of Information Center "Off-Campus Access" service. First of all, (It is a priority) you should inform your company's Information Technology department about your problem. If you can not resolve the problem, please contact reference@sabanciuniv.edu.
Why did I get a "404 error" (file not found) page or a "Server not found or DNS error" page? What should I do?
There are a variety of common errors that occur during general Internet surfing. When they occur, the web browser sends an error page for you to view - usually without a necessary explanation. These may or may not be related to "Off-Campus Access". There could be various reasons for these errors:
An incorrect URL, an outdated link or a missing page (404 Errors - Page not Found, Server not Found or DNS Error)
Attempting to use the old Information Center Proxy Server
Your company's or ISP's proxy servers
Some aspect of your network is down or very busy
Whenever you get these kinds of error messages, please inform reference@sabanciuniv.edu. It is important you note what the error page says, the URL you were trying to access (and from where) and other relevant information.
Although, I connect off-campus I cannot access the Information Center electronic resources. What should I do?
If you have tried all of the above options and still have a problem accessing electronic resources, you may report the problem by filling out the Information Request Form, or you may call 0216 483 9227 within normal working hours. For evenings and weekends, please call 0216 483 9208.