External Users

Membership

• Institutions that wish to benefit from the services and facilities of the Information Center under "Package 1" may apply for membership by filling out the Information Center Membership and Usage Request Form. 
  Applicants who are not approved are notified in writing. 
  Those who are approved begin their membership procedures by submitting a copy of their ID card and one photo, and by paying the membership fee in accordance with the Information Center Membership Fees Document. 
  Institutions that complete the procedures are given up to 3 ID cards, valid for 1 year and usable simultaneously. 
  Institutional users who have ID cards may benefit from the services and facilities in accordance with the Information Center Working Hours and the General Rules. 
  Institutions may change the users benefiting from the Information Center on their behalf twice a year.
• Institutional users whose membership period has ended must return their ID cards. 
  Those who fail to return their cards despite warnings are reported to the relevant institution. 
  If the cards are not returned within one week, the Security Unit is informed and the users' entry to the University is restricted. 
  Institutions may re-apply for extension of the membership period or for a package change.
• Institutions that are granted membership rights are responsible for problems arising during use. 
• If the users of an institution do not comply with the usage rules, the institution's permission to benefit is cancelled and membership fees are not refunded. 
  Subsequent applications are not accepted for 3 years. 
• The groups who may benefit from membership services and the annual membership fees are updated when necessary and implemented upon the approval of the Vice Rector for Academic Affairs.

Reference and Information

• They may request general orientation programs introducing services and facilities. 
• They may request support for accessing information and documents. They may submit any kind of information request in writing, verbally, or electronically. Requests are answered or reported within 24 hours. 
• Through the Information Center's online catalog, they may access the Information Center collections and request assistance related to use.

Borrowing and Use

• They may review information resources on-site but cannot borrow them. 
• They may search databases on any subject, view the results, and send articles to any e-mail address. 
• They may access the content of electronic journals, review articles, and send articles to any e-mail address.
• They may review printed journals. 

Use of Multimedia and Group Study Rooms 

• They may request reservations for multimedia and group study rooms at the Circulation Desk. 
  Reservation times must be respected in order to use the rooms. 
  Reservations are cancelled if the user is more than 15 minutes late. 
• Keys and remote controls for multimedia and group study rooms are loaned in a bag. 
• For overdue equipment, procedures are applied in accordance with the Overdue Fines Document, and services cannot be used until payment is made. 
  Institutions that do not pay lose their usage rights and membership fees are not refunded. 
  Subsequent applications are not accepted for 3 years. 
• For lost or damaged keys and equipment, procedures are applied in accordance with the Lost and Damaged Information Resources and Multimedia Equipment Document.
  Services cannot be used until the procedures are completed. 
  Institutions that do not pay lose their usage rights and membership fees are not refunded. 
  Subsequent applications are not accepted for 3 years. 

Attention: They cannot benefit from domestic or international Interlibrary Loan (ILL) and Document Delivery services.

Membership 

• Institutions that wish to benefit from the services and facilities of the Information Center under "Package 2" may apply for membership by filling out the Information Center Membership and Usage Request Form. 
  Applicants who are not approved are notified in writing. 
  Those who are approved begin their membership procedures by submitting a copy of their ID card and one photo, and by paying the membership fee in accordance with the Information Center Membership Fees Document. 
  Institutions that complete the procedures are given up to 3 ID cards, valid for 1 year and usable simultaneously. 
  Institutional users who have ID cards may benefit from the services and facilities in accordance with the Information Center Working Hours and the General Rules. 
  Institutions may change the users benefiting from the Information Center on their behalf twice a year. 
• Institutional users whose membership period has ended must return their ID cards. 
  Those who fail to return their cards despite warnings are reported to the relevant institution. 
  If the cards are not returned within one week, the Security Unit is informed and the users' entry to the University is restricted. 
  Institutions may re-apply for extension of the membership period or for a package change. 
• Institutions that are granted membership rights are responsible for problems arising during use. 
• If the users of an institution do not comply with the usage rules, the institution's permission to benefit is cancelled and membership fees are not refunded. 
  Subsequent applications are not accepted for 3 years. 
• The groups who may benefit from membership services and the annual membership fees are updated when necessary and implemented upon the approval of the Vice Rector for Academic Affairs. 

Reference and Information

• They may request general orientation programs introducing services and facilities. 
• They may request support for accessing information and documents. 
  They may submit any kind of information request in writing, verbally, or electronically. Requests are answered or reported within 24 hours. 
• Through the online catalog prepared by the Information Center, they may access the Information Center collections and request assistance related to use. 

Borrowing and Use 

• Package 2 users may use the resources on-site, 
  borrow 6 books for a period of 30 days, and 
  unless requested by others, renew them once for the same period. 
• The services related to using the collections and borrowing are conducted as follows: 
  They may use the "Book Collection" and "Oversize Book Collection" within the Information Center and borrow from them with the ID card issued on behalf of the institution. 
  Those without ID cards cannot borrow. 
  They may use the "Reference Collection", "Serials Collection" and "Multimedia Collection" only within the Information Center. 
  They may use the "Rare Collection" only within the Information Center and under supervision. 
  They may not use the "Faculty Reserve Collection", "Student Reserve Collection" and "Slide Collection". 
  Electronic journals and databases are accessible 24 hours a day within the campus. 
  They cannot access these resources from outside the campus. 
• They may request extensions or reservations for borrowable information resources in the "Book Collection" and "Oversize Book Collection" at the Circulation Desk. 
• Reminder messages are sent for borrowed information resources approaching the due date, and warning messages are sent for overdue ones. 
  For overdue information resources, procedures are applied in accordance with the Overdue Fines Document, and borrowing services cannot be used until payment is made. 
  Institutions that do not pay lose their usage rights and membership fees are not refunded. 
  Subsequent applications are not accepted for 3 years. 
  No overdue fines are charged during periods when the Information Center is necessarily closed. 
• Borrowed information resources requested for the reserve collection may be recalled even if the due date has not yet arrived. 
  Items requested before the semester must be returned within 10 days; items requested during the semester must be returned within 3 days. 
  For information resources not returned, the "one-day reserve item fine" stated in the Overdue Fines Document is applied. 
  Borrowing services cannot be used until payment is made. 
  Institutions that do not pay lose their usage rights and membership fees are not refunded. 
  Subsequent applications are not accepted for 3 years. 
• For lost or damaged information resources, procedures are applied in accordance with the Lost and Damaged Information Resources and Multimedia Equipment Document, and 
  borrowing services cannot be used until the procedures are completed. 
  Institutions that do not pay lose their usage rights and membership fees are not refunded. 
  Subsequent applications are not accepted for 3 years. 
• Information resources claimed to have been returned but not found are reported to the Information Center Administration.
  Institutions cannot benefit from borrowing services until the Administration's decision.
• Users benefiting from this package may benefit from the services and facilities below only on-site.
• They may access the content of electronic journals, review articles, and send articles to any e-mail address.
• They may search databases on any subject, view the results, and send articles to any e-mail address.
• They may review printed journals. 

Use of Multimedia, Group Rooms, Carrels and Equipment 

• They may request reservations for multimedia / group study rooms at the Circulation Desk. Reservation times must be respected in order to use the rooms.
  Reservations are cancelled if the user is more than 15 minutes late. 
• Keys for multimedia and group study rooms, as well as headphones, video/DVD players and TV remotes to be used in carrels, are loaned in a bag. 
  For overdue equipment, penalties are applied in accordance with the Overdue Fines Document, and services cannot be used until payment is made. 
  Institutions that do not pay lose their usage rights and membership fees are not refunded. 
  Subsequent applications are not accepted for 3 years. 
• For lost or damaged keys / equipment, procedures are applied in accordance with the Lost and Damaged Information Resources and Multimedia Equipment Document, and services cannot be used until the procedures are completed. Institutions that do not pay lose their usage rights and membership fees are not refunded. Subsequent applications are not accepted for 3 years. 

Interlibrary Loan (ILL) and Document Delivery 

• They cannot benefit from domestic or international document delivery and interlibrary loan services.

Membership

• Institutions that wish to benefit from the services and facilities of the Information Center under "Package 3" may apply for membership by filling out the Information Center Membership and Usage Request Form. 
  Applicants who are not approved are notified in writing. 
  Those who are approved begin their membership procedures by submitting a copy of their ID card and one photo, and by paying the membership fee in accordance with the Information Center Membership Fees Document. 
  Institutions that complete the procedures are given up to 5 ID cards, valid for 1 year and usable simultaneously. 
  Institutional users who have ID cards may benefit from the services and facilities in accordance with the Information Center Working Hours and the General Rules. 
  Institutions may change the users benefiting from the Information Center on their behalf twice a year.
• Institutional users whose membership period has ended must return their ID cards. 
  Those who fail to return their cards despite warnings are reported to the relevant institution. 
  If the cards are not returned within one week, the Security Unit is informed and the users' entry to the University is restricted. 
  Institutions may re-apply for extension of the membership period or for a package change.
• Institutions that are granted membership rights are responsible for problems arising during use.
• If the users of an institution do not comply with the usage rules, the institution's permission to benefit is cancelled and membership fees are not refunded. 
  Subsequent applications are not accepted for 3 years. 
• The groups who may benefit from membership services and the annual membership fees are updated when necessary and implemented upon the approval of the Vice Rector for Academic Affairs. 

Reference and Information

• They may request general orientation programs introducing services and facilities. 
• They may request support for accessing information and documents. 
• They may submit any kind of information request in writing, verbally, or electronically. Requests are answered or reported within 24 hours. 
• Through the online catalog prepared by the Information Center, they may access the Information Center collections and request assistance related to use. 

Borrowing and Use Services 

• Package 3 users may use the publications on-site, borrow 6 books for a period of 30 days, and unless requested by others, renew them once for the same period.
• The services related to using the collections and borrowing are conducted as follows:
   They may use the "Book Collection" and "Oversize Book Collection" within the Information Center and borrow from them with the ID card issued on behalf of the institution. 
  Those without ID cards cannot borrow. They may not use the "Faculty Reserve Collection", "Student Reserve Collection" and "Slide Collection" within the Information Center. 
  They may use the "Reference Collection", "Serials Collection" and "Multimedia Collection" only within the Information Center. 
  They may use the "Rare Collection" only within the Information Center and under supervision. 
• Electronic journals and databases are accessible 24 hours a day within the campus. They cannot access these resources from outside the campus. 
• They may request extensions or reservations for borrowable information resources in the "Book Collection" and "Oversize Book Collection" at the Circulation Desk. 
• Reminder messages are sent for information resources approaching the due date, and warning messages are sent for overdue ones. For overdue information resources, penalties are applied in accordance with the Overdue Fines Document, and borrowing services cannot be used until the fine is paid. Institutions that do not pay lose their usage rights and membership fees are not refunded. Subsequent applications are not accepted for 3 years. 
• No overdue fines are charged during periods when the Information Center is necessarily closed. 
• Borrowed information resources requested for the reserve collection may be recalled even if the loan period has not yet expired. Items requested before the semester must be returned within 10 days; items requested during the semester must be returned within 3 days. For information resources not returned, the "one-day reserve item fine" stated in the Overdue Fines Document is applied. Borrowing services cannot be used until the fine is paid. Institutions that do not pay lose their usage rights and membership fees are not refunded. Subsequent applications are not accepted for 3 years. 
• For lost or damaged information resources, procedures are applied in accordance with the Lost and Damaged Information Resources and Multimedia Equipment Document, and borrowing services cannot be used until the procedures are completed. Institutions that do not pay lose their usage rights and membership fees are not refunded. Subsequent applications are not accepted for 3 years.
• Information resources claimed to have been returned but not found are reported to the Information Center Administration. Institutions cannot benefit from borrowing services until the Administration's decision.
• By coming to the Information Center, they may access the content of electronic journals, review articles, and send articles to any e-mail address. They may search databases on any subject, view the results, and send the articles they choose to their e-mail addresses. They may review printed journals. 
• Without coming to the Information Center, they may request an unlimited number of articles electronically from the electronic journals in the Sabancı University Information Center collection. They may also request searches on any subject in the databases in the collection and have the results sent to them.

Use of Multimedia, Group Study Rooms, Carrels and Equipment 

• They may request reservations for multimedia and group study rooms at the Circulation Desk. Reservation times must be respected in order to use the rooms. Reservations are cancelled if the user is more than 15 minutes late. 
• Keys for multimedia and group study rooms, as well as headphones, video/DVD players and TV remotes to be used in carrels, are loaned in a bag. For overdue equipment, penalties are applied in accordance with the Overdue Fines Document, and services cannot be used until payment is made. Institutions that do not pay lose their usage rights and membership fees are not refunded. Subsequent applications are not accepted for 3 years. 
• For lost or damaged keys and equipment, procedures are applied in accordance with the Lost and Damaged Information Resources and Multimedia Equipment Document, and services cannot be used until the procedures are completed. Institutions that do not pay lose their usage rights and membership fees are not refunded. Subsequent applications are not accepted for 3 years. 

Interlibrary Loan (ILL) and Document Delivery 

• They cannot benefit from domestic or international interlibrary loan and document delivery services.

Membership 

• Trade & Industrial Companies that wish to benefit from the services and facilities offered by the Information Center may apply by filling out the "Information Center Membership and Usage Request Form" below during weekday working hours. Applicants who are not approved for membership are notified. 
• Those who are approved begin their membership procedures by submitting a copy of their ID card and a photo, and by paying the membership fee determined in the Membership Fees Document. 
• Institutions that complete the necessary procedures are given up to 5 ID cards, valid for 1 year and usable simultaneously. 
• Institutional users who have ID cards may benefit from the services and facilities in accordance with the "Information Center General Rules Document". 
• Institutional users whose membership period has ended must return their ID cards. Users who fail to return their cards despite warnings are reported to the relevant institutions; if the cards are not returned within one week, the Security Unit is informed and these users' entry to the University is restricted.
• Institutions may apply for an extension of their membership period. 
• Institutions that are granted membership rights are responsible for problems that may arise during the use of services. 
• If the service rules are not followed or the membership fee is not paid, the permission to use the services is cancelled and fees are not refunded. Subsequent membership applications from these institutions are not accepted for 3 years. 
• The groups who may benefit from membership services and the annual membership fees are updated when necessary and implemented upon the approval of the Vice Rector for Academic Affairs. 

Reference Services

• Trade & Industrial Companies may benefit from orientation programs. 
• Through the Information Center online catalog, they may access the collections and request assistance related to the use of resources. 

Borrowing and Use Facilities 

• Trade & Industrial Companies may borrow 6 books for 15 days; unless requested by others, the loan may be renewed once for the same period. 
• Loan renewals and reservations of resources can be made via the website. A reminder is sent one week before the due date. For resources returned after the due date, procedures are applied in accordance with the "Overdue Fines Document", and borrowing services are suspended until the fine is paid. Overdue fines are not applied for periods when the Information Center is closed. 
• Information resources not returned within 60 days after the due date are considered "lost". 
• For lost or damaged resources, procedures are applied in accordance with the Lost and Damaged Information Resources Document, and borrowing services are suspended until the procedures are completed. Upon request, the damaged item may be given to the user. 
• Resources claimed to have been returned but not found are reported to the Administration. The user cannot benefit from borrowing services until the final decision of the Administration. 
• The groups who may benefit from membership services and the annual membership fees are updated when necessary and implemented upon the approval of the Vice Rector for Academic Affairs.
• Resources on loan that are requested for the reserve collection may be recalled even if the loan period has not expired. They must be returned within 10 days before the semester begins, and within 3 days during the semester. For items not returned on time, procedures are applied in accordance with the "Overdue Fines Document", and borrowing services are suspended until the fine is paid. 
• The services related to using the collections and borrowing are conducted as follows: 
  • They may use the following materials within the Information Center and borrow them: 
    • "General Collection" (open-shelf system), 
    • "Oversize Collection", kept in a separate location due to the size of the materials. 
  • They may use: 
    • "Rare Collection" — only within the Information Center and under supervision, 
    • Electronic journals and databases — accessible 24 hours a day from within the campus; not accessible from outside the campus. 
  • They may use the following collections only within the Information Center: 
    • "Reference Collection", 
    • "Serials Collection" (the collection of current and back issues), 
    • "Multimedia Collection", which requires special arrangement due to its format. 

Document Delivery 

• Trade & Industrial Companies may request documents not available in the Information Center collections. 
• Requests are made by filling out the "Document Delivery / ILL Request Form".
• Procedures are carried out in accordance with the "Document Delivery Fees Document". Documents are delivered after the fees are paid. 
• Requests with incomplete bibliographic information are cancelled and reported. 
• The requester is notified when the document arrives. For documents not collected within one week, a second reminder is sent and the Administration is informed. 
• Until the fees are paid, they cannot benefit from borrowing services; the document is destroyed and new requests are not accepted. 
• The users who may benefit from the document delivery service and the fees to be applied are updated annually and when necessary, and implemented upon the approval of the Vice Rector for Academic Affairs. 

Trade & Industrial Companies CANNOT benefit from the following services and collections: 

• Information Resource Request 
• Student and Faculty Reserve Collections 
• Interlibrary Loan (ILL) 
• Weekly Alert Service 
• Slide Collection